Yellowknife's downtown primary care clinic. Ollie Williams/Cabin Radio
Health services in Yellowknife are urging residents to cancel appointments they can’t attend after hundreds of no-shows in October.
In a news release on Tuesday, the NWT’s health authority said there were more than 700 no-shows at city health clinics last month. In September, there were 120 no-shows at rehab services like audiology and physiotherapy.
“From April to October, no-show rates have been increasing,” the health authority stated, adding that patients’ failure to turn up was placing additional strain on a system affected by ongoing staffing shortages.
“Residents are being encouraged to be mindful of appointment availability and ensure they cancel any appointments they cannot attend,” the news released continued.
“No-shows end up taking time away from staff and other patients who could have been seen in that time.”
To cancel an appointment, the health authority wrote, residents should call:
Yellowknife Primary Care Centre or Frame Lake Health Clinic: (867) 767-9294 and press 0 Audiology: (867) 669-3130 Occupational Therapy: (867) 669-4340 Physiotherapy: (867) 669-4117 Speech Language Pathology: (867) 767-9299