From July 2, residents will be able to access a walk-in service at the Yellowknife Primary Care Clinic – alongside new hours for same-day appointments.
In a news release on Wednesday, the NWT's health authority said the changes would mean more appointment slots for patients and easier access for people with "varying schedule needs."
From July 2, the new schedule will work as follows:
- New opening hours of 8:05am to 8pm from Monday to Friday, and 10am to 4pm on Saturdays.
- Monday to Friday: Walk-in appointments accepted from 8:05am to 12pm and 4:30pm to 8pm. Same-day appointments from 12pm to 4:30pm.
- Saturday: Walk-in appointments only, from 10am to 4pm.
- Book same-day appointments by phone from 8:05am to 4pm, Monday to Friday. Calls for same-day appointments after 4pm "will be deferred to the walk-in or the next day," the health authority said.
Up till now, the clinic has run until just after 8pm on Monday and Tuesday but closed at 4:25pm from Wednesday to Friday, according to its published hours, with Saturday hours of 10am till 2:25pm.
"There will still be same-day appointments available by phone on a first-come, first-serve basis, to keep options available for people who need to see a provider quickly but also need to plan their visit," the health authority said.
"Regularly booked appointments will continue to be offered at both the Yellowknife Primary Care Clinic and Frame Lake Community Health Clinic."
Sue Cullen, the health authority's chief executive, said in the news release: "We know expanding access to primary care clinic services will help to expand the range of care options we have available for our clients and ensure that all residents have safe and timely access to care in a way that works for them."
Julie Green, the MLA for Yellowknife Centre, said in a tweet the changes were "a great addition to medical services in Yellowknife."