Yellowknife’s Merle Norman spa goes out of business

Yellowknife’s Merle Norman Cosmetics and Spa is to close permanently, its owner confirmed on Thursday.

Posting to the spa’s Facebook page, Sasha Jason said her business would be closing “effective immediately” owing to circumstances beyond her control.

On August 27, the spa had told customers it would be closed until further notice. Employees were reportedly told at the time they no longer had jobs.


That August notice sparked concern among Yellowknife residents who had paid for future treatments at a recent customer appreciation event.

On Thursday, Jason said she was contacting a list of clients with outstanding purchases “to discuss arrangements.” She invited anyone else with concerns to message the spa via Facebook.

“Doing business in a small jurisdiction like Yellowknife is a challenge,” Jason wrote, “and though this journey is ending sooner than I thought it would, I am so grateful for this experience and the amazing people I was able to meet and get to know along the way.”

The Jason family formerly owned the city’s KFC franchise and later the brief revival of the Lenny Burger name in downtown Yellowknife.

Jason bought Merle Norman in 2012, telling NNSL at the time she “wanted to do something different from fried chicken … something a little more feminine.” She had earlier worked for Merle Norman as a teenager.


Merle Norman, based in Los Angeles, sells cosmetics and lends its name to a series of independently operated spas throughout the US and Canada.