On Wednesday afternoon, Northwestel reported some NWT customers may be experiencing internet outages.
The company did not specify what the issue is, but said it is working to resolve it.
“Customers should expect to be without service for several more hours,” said the company in a tweet shortly before 2:30pm.
Landline and cell phone services are working, Northwestel said.
The same issue with internet in the NWT is also impacting the Yukon and Northern British Columbia.
Shortly before 6pm, Northwestel tweeted that technicians had “identified damage to a fibre line in Northern BC caused by significant land erosion,” adding service was expected to be impacted for several more hours while the line was repaired.